{{ $companyName }}

{{ __('email.common.greeting', ['name' => $ticket->client?->first_name ?? __('email.common.customer')]) }}

{{ __('email.ticket_reply.new_reply') }}

{{ __('email.ticket_reply.ticket_id') }}#{{ $ticket->tid ?? $ticket->id }}
{{ __('email.common.subject_label') }}{{ $ticket->title }}
{{ __('email.ticket_reply.reply_from') }}{{ ($isStaffReply ?? false) ? __('email.common.staff') : __('email.common.client') }}

{{ __('email.common.reply_label') }}:

{{ $replyMessage }}

{{ __('email.ticket_reply.view_conversation') }}

@include('emails.partials.action', ['url' => route('client.tickets.show', $ticket->id), 'label' => __('email.common.view_ticket')])

{{ $companyName }}